Last Updated: 25th of August, 2025.
PrintZone Nigeria is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website (https://printzoneng.com) or use our printing and branding services.
1. Who we are
PrintZone Nigeria is a professional printing and branding company located in Lagos, Nigeria. Our website address is: https://printzoneng.com. We specialize in custom printing, branding solutions, packaging design, and marketing materials for businesses across Nigeria.
Contact Information:
Address: 54, Opebi Road, Ikeja, Lagos, Nigeria
Company: PrintZone Nigeria
Website: https://printzoneng.com
Email: support@printzoneng.com
Phone: 09075000005
2. Information We Collect
Personal Information You Provide
When you contact us for services or quotes, we may collect:
- Full name and job title
- Business name and industry
- Email address and phone number
- Business address and delivery address
- Project requirements and specifications
Information Automatically Collected
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website and search terms used
- Device information (mobile, tablet, desktop)
- Location data (city/region level only)
Business Communication Records
For service delivery and quality assurance, we maintain records of:
Customer service interactions
Project briefs and specifications
Design revisions and approvals
Delivery confirmations and feedback
3. How We Use Your Information
We use your personal information to:
Service Delivery
- Process and fulfill your printing orders
- Communicate about project status and delivery
- Provide design consultation and technical support
- Handle billing and payment processing
Business Operations
- Improve our services based on customer feedback
- Develop new products and service offerings
- Maintain accurate business records and accounts
- Comply with legal and regulatory requirements
Marketing Communications (With Your Consent)
- Invite you to events and workshops
- Send newsletters about new services and promotions
- Notify you about special offers and discounts
- Share industry insights and printing tips
4. Legal Basis for Processing (GDPR Compliance)
We process your personal information based on:
- Legal Compliance: To meet tax, accounting, and regulatory requirements
- Contract Performance: To fulfill our printing and branding services
- Legitimate Business Interest: To improve our services and grow our business
- Your Consent: For marketing communications and optional services
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in these circumstances:
Service Providers
We work with trusted partners who help us deliver our services:
- Printing material suppliers (for order fulfillment)
- Delivery and courier services (for order shipping)
- Payment processors (for secure transaction handling)
- Design software providers (for project management)
Legal Requirements
We may disclose information if required to:
- Comply with legal obligations or court orders
- Protect our rights and property
- Prevent fraud or security threats
- Respond to government or regulatory inquiries
Business Transfers
In the event of a merger, acquisition, or business sale, customer information may be transferred as part of the business assets, subject to the same privacy protections.
6. Data Security and Protection
We implement comprehensive security measures to protect your information:
Technical Safeguards
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Restricted access to personal information
- Regular backup and disaster recovery procedures
Administrative Safeguards
- Employee training on privacy protection
- Confidentiality agreements with all staff
- Regular security audits and assessments
- Incident response procedures for data breaches
Physical Safeguards
- Visitor access logs and security monitoring
- Secure office premises with access controls
- Locked storage for physical documents
- Secure disposal of sensitive materials
7. Data Retention
We retain your personal information only as long as necessary:
Active Customer Records
- Project files and communications: 3 years after project completion
- Payment and billing records: 7 years for tax and accounting purposes
- Design files and artwork: 2 years for potential reprints or modifications
Marketing Communications
- Email subscribers: Until you unsubscribe or we haven’t engaged for 2 years
- Prospect information: 1 year after last meaningful contact
Website Data
- Cookie data: As specified in our Cookie Policy
- Analytics data: 26 months (Google Analytics standard)
- Security logs: 1 year for fraud prevention
8. Your Rights and Choices
Under applicable privacy laws, you have the right to:
Access and Portability
- Request a copy of the personal information we hold about you
- Receive your data in a structured, machine-readable format
- Transfer your data to another service provider
Correction and Updates
- Update your contact information and preferences
- Correct inaccurate or incomplete information
- Add additional information to your profile
Deletion and Restriction
- Request deletion of your personal information (subject to legal retention requirements)
- Restrict how we process your information
- Object to processing for marketing purposes
Marketing Preferences
- Unsubscribe from marketing emails at any time
- Opt out of promotional phone calls
- Update your communication preferences
To exercise these rights, contact us at privacy@printzoneng.com or 09075000005.
9. Cookies and Website Tracking
Our website uses cookies to improve your browsing experience:
Essential Cookies
- Session management for quote requests
- Security features and fraud prevention
- Basic website functionality
Analytics Cookies
- Google Analytics for website performance
- User behavior analysis for improvements
- Conversion tracking for marketing effectiveness
Marketing Cookies
- Social media integration
- Advertising effectiveness measurement
- Personalized content delivery
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we will:
- Post the updated policy on our website
- Send notification to registered users via email
- Update the “Last Updated” date at the top of this policy
We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Consent and Agreement
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with our privacy practices, please do not use our services or website.
For questions about this Privacy Policy or our privacy practices, please contact us at privacy@printzoneng.com or 09075000005.